FAQ

Questions, answered straight.

If something isn't covered here, contact us — a person will reply.

How much does a website cost?
Static websites start at ฿799 and dynamic websites start at ฿1,999. Extra pages are ฿199 each, and add-ons are individually priced. You get a confirmed quote before any payment.
Do I need to pay anything up front?
No. Configuring a project, requesting a quote, and chatting with the studio are all free. Payment is only taken after you accept a quote and proceed to checkout.
How do I place an order?
Use the configurator to build your project, send it to us, and we'll confirm pricing. Once you accept the quote, you go to checkout and pay with PromptPay.
Can I get a quote without creating an account?
You can start an inquiry without an account. To track your order, chat, and check out, you'll create a free account with your email (or Google).
How do payments work?
We use PromptPay QR payments in Thai baht. You scan the QR, pay the exact amount shown, and payment is verified automatically before work begins.
Can I cancel my order?
You can cancel a draft, inquiry, or unpaid order at any time from your dashboard. Once an order is paid, cancellations and refunds follow our payment & refund policy.
How do revisions work?
During review, you can flag your project for revision from your dashboard. The studio will pick it up, address your feedback, and return it for another review.
How do I track my project?
Your client dashboard shows the status of every order — draft, quoted, awaiting payment, paid, in progress, review, and completed.
What is Website Care?
Website Care is ฿350 per 2 months and covers small updates, small fixes, basic monitoring, and maintenance checks. It's an optional add-on you choose when configuring your project.
Do you support Thai?
Yes. This site is available in English and Thai, and we're happy to build and communicate in either language.
What information do you collect?
As little as possible — typically just a name and email to run your order and communicate. See our privacy policy for details.
Do you have refunds?
Our standard policy is no refunds on paid projects. Review it fully on the payment & refund policy page before paying.