FAQ
Questions, answered straight.
If something isn't covered here, contact us — a person will reply.
How much does a website cost? ▾
Static websites start at ฿799 and dynamic websites start at ฿1,999. Extra pages are ฿199 each, and add-ons are individually priced. You get a confirmed quote before any payment.
Do I need to pay anything up front? ▾
No. Configuring a project, requesting a quote, and chatting with the studio are all free. Payment is only taken after you accept a quote and proceed to checkout.
How do I place an order? ▾
Use the configurator to build your project, send it to us, and we'll confirm pricing. Once you accept the quote, you go to checkout and pay with PromptPay.
Can I get a quote without creating an account? ▾
You can start an inquiry without an account. To track your order, chat, and check out, you'll create a free account with your email (or Google).
How do payments work? ▾
We use PromptPay QR payments in Thai baht. You scan the QR, pay the exact amount shown, and payment is verified automatically before work begins.
Can I cancel my order? ▾
You can cancel a draft, inquiry, or unpaid order at any time from your dashboard. Once an order is paid, cancellations and refunds follow our payment & refund policy.
How do revisions work? ▾
During review, you can flag your project for revision from your dashboard. The studio will pick it up, address your feedback, and return it for another review.
How do I track my project? ▾
Your client dashboard shows the status of every order — draft, quoted, awaiting payment, paid, in progress, review, and completed.
What is Website Care? ▾
Website Care is ฿350 per 2 months and covers small updates, small fixes, basic monitoring, and maintenance checks. It's an optional add-on you choose when configuring your project.
Do you support Thai? ▾
Yes. This site is available in English and Thai, and we're happy to build and communicate in either language.
What information do you collect? ▾
As little as possible — typically just a name and email to run your order and communicate. See our privacy policy for details.
Do you have refunds? ▾
Our standard policy is no refunds on paid projects. Review it fully on the payment & refund policy page before paying.