Legal

Privacy Policy

Last updated: September 2026

Novera Studio ("we", "us") is operated by Apiwish Anutaravanichkul, an independent web developer based in Thailand. This policy explains what personal information we collect, why, and what you can do about it.

What we collect

We keep data collection to the minimum needed to run your project:

  • Contact details — your name and email address, used to run your account, communicate about your project, and send order updates.
  • Project information — your website configuration, quotes, and order details, used to deliver the services you request.
  • Communications — messages you send us through the platform, email, or LINE, so we can discuss your project.
  • Payment records — transaction identifiers from our payment provider (inwcloud). We do not see or store your bank or card details.

We do not require addresses, phone numbers, identification documents, or location data to use the platform. Phone numbers and organization names are optional fields only.

What we don't collect

  • No raw card or banking details — payments are handled by our payment provider.
  • No tracking for advertising — we don't run advertising networks on this site.
  • No unnecessary personal information beyond what's described above.

How your data is used

Your data is used only to provide the platform: authentication, storing your orders, generating quotations and payments, and supporting your project. It is never sold or rented.

Where your data is stored

Authentication and application data are handled by Google Firebase (authentication, Firestore database, and related services). This means data may be processed on servers operated by Google and its subprocessors. By using the platform you agree to this. If we need to involve any additional service provider (beyond Google and our payment processor, inwcloud) to fulfil your order, we will only do so to the extent required to provide the requested service.

Retention

We keep records while they are needed to deliver and support your project, and afterwards as required by applicable law or for legitimate business record-keeping. You may request deletion of your data at any time.

Your rights

You can ask us to access, correct, or delete your personal information, or to limit how we use it. To make a request, email apiwish.boon@gmail.com. We'll respond within a reasonable time. These rights are free to request at any time, and doing so does not affect the lawfulness of any processing carried out before your request.

Cookies and analytics

We use only the minimum local storage necessary for functionality (such as your theme preference). If we add privacy-friendly analytics to this site, this policy will be updated to say so.

Children

Some of our clients are schools and student organizations. Accounts should be created by an authorized adult on behalf of the organization. We do not intentionally collect data from children without the involvement of their school or a parent or guardian.

Contact

Privacy questions or requests: apiwish.boon@gmail.com

Novera Studio is operated by Apiwish Anutaravanichkul (individual entrepreneur). The studio works fully online and has no physical shop. Contact: LINE @832awwiy, email apiwish.boon@gmail.com, phone 093-337-2907.